Installation process

Our installation process is simple and consists of 5 stages:

1. Preparation stage:

- Determination of key performance indicators (KPIs) reflecting customer service standards

2. Acquisition and installation of equipment at sales points:

- Selection, procurement, and delivery of necessary equipment

- Installation and configuration of equipment, as well as commissioning

3. Service setup:

- Creation of a personal account to manage the system

- Launch of analytical tools and conduct of a pilot period of system operation

- Meetings with the client over a 4-week period to assess identified issues and adjust processes

4. Reporting formation:

- Creation of reports highlighting areas of growth in customer service control parameters

5. Scaling:

- Expansion of the solution's application to other sales points in the network